Collaborative Expedition Workshop #60, Tuesday, April 17, 2007 at NSF    (3EHE)

Title: Achieving Value and Improving Performance across the Federal Enterprise    (3HZQ)

A collaborative discussion on: The Process Enterprise; Best Practice and Standards; Management Change and Culture; Process Improvement and Enterprise Architecture.    (3HZT)

Who Should Attend    (3H5O)

CIOs, government executives, business process owners, strategic planners, process experts, standards experts, enterprise architects, improvement champions from across government, industry, and academia … we need your views!    (3H5P)

Workshop Purpose    (3EHO)

How can we achieve value and improve performance across the Federal enterprise? This workshop intends to identify obstacles that potentially hinder the Government from improving, and conduct a collaborative search for ways to overcome obstructions and deal with these tough issues. We have identified four major areas for discussion at this first Enterprise Process Improvement Community of Practice (EPIC) workshop:    (3H2E)

  1. Process Enterprise: How can we encourage Government to recognize the value of describing, managing, and improving the processes we perform to achieve our mission? How can we ensure that our business processes are aligned to achieve organizational goals?    (3H2F)
  2. Best Practice and Standards: How can we efficiently and effectively incorporate standards-based best practices in the work that we do every day? What value do international and national standards provide to the Government?    (3H2G)
  3. Management, Change, and Culture: How can we promote process improvement with executives, business partners, and organizational managers? Who is responsible for process improvement and enterprise architecture? Is it beyond the CIO? How can we motivate the Government to change?    (3H2H)
  4. Process Improvement and Enterprise Architecture: How are these related? How can they be coordinated? How can we ensure “best practices” are used in “to-be” processes? Can we tie process improvement to the Federal Enterprise Architecture Framework?    (3H2I)

See flyer: Flyer    (3HIP)


8:30 am - Check-in and Coffee    (3GW3)

8:45 am - Welcome and Introduction to Expedition Workshop Series - SusanTurnbull, GSA and Co-chair, Emerging Technology Subcommittee    (3GW5)

Introduction to this Workshop organized by EPIC - LindaIbrahim, FAA and co-chair, EPIC; DianeReeves, DOI and co-chair, EPIC and Workshop Organizers    (3GW4)

9:15 am - Panel of Breakout Keynotes (four breakout keynotes - each 25 min. presentation and 5 min Q&A)    (3GW8)

1. Linking Process to Enterprise Goals - KenOrr (confirmed)    (3GQH)

2. Standards and Best Practices for Process Improvement - Francois Coallier(confirmed)    (3HZU)

3. Cultural and Management Issues - George Strawn (confirmed)    (3HZV)

10:45 am - Break    (3EIJ)

11:00 am - Panel of Breakout Keynotes (continued)    (3GW6)

4. Tying Enterprise Architecture and Process Improvement - DickBurk (confirmed)    (3GQG)

11:30 am - Enterprise Architecture on the Fault Line - Tom Koulopoulos, Keynote Speaker (confirmed)    (3GW7)

12:30 am - Networking Lunch (75 min. - on your own)    (3EIL)

1:45 pm - Break-Out Sessions - Organizing for Creativity, Credible Agreements, and Joint Action    (3CRT)

Break Out Group 1 (Linking Process to Enterprise Goals)    (3EIM)

Break Out Group 2 (Standards and Best Practices for Process Improvement)    (3EIN)

Break Out Group 3 (Cultural and Management Issues)    (3EIO)

Break Out Group 4 (Process Improvement and Enterprise Architecture)    (3EIP)

Break Out Group 5 (Remote Participants Only)    (3J6Q)

3:00 pm - BREAK    (3ELF)

3:15 pm - Report Out of Break Out Groups    (3ELG)

4:15 pm - Closing and What's Next?    (3EMV)

4:30 - 4:45 pm - ADJOURN AND NETWORKING    (3J74)

Background    (3EI7)

Background of Enterprise Process Improvement Community of Practice (EPIC)    (3GXS)

Introduction    (3GXT)

The Enterprise Process Improvement Community of Practice (EPIC) is a new Community of Practice that has been established operating under the Best Practices Committee of the US Federal Chief Information Officer (CIO) Council. EPIC brings together process experts from government and industry to support process improvement and management across the Federal Government enterprise. Here is some background information about EPIC, including our purpose, principles, and main activities.    (3GX1)

EPIC Charter Preamble The preamble to EPIC’s charter describes how EPIC relates to various Federal bodies, individuals, and Acts. Some excerpts are provided below.    (3GX2)

The Enterprise Process Improvement Community of Practice (referred to as “the Group”) serves to support the Federal CIO Council, Office of Management and Budget (OMB), Agencies, and Agency CIO’s in matters pertaining to process improvement.    (3GX3)

Relations to CIO Council and the E-Government Act of 2002 The Group would provide process improvement-related guidance to the CIO Council in direct support of the E-Gov Act of 2002 (Sec.101), which establishes the CIO Council and designates it:    (3GXU)

Relations to Clinger-Cohen Act    (3GZ7)

The Group would support OMB in carrying out the following responsibilities as identified in:    (3GXW)

The Group would support Executive Agency Heads in carrying out the following responsibilities as identified in    (3GY0)

The Group would support Agency CIO’s in carrying out the following responsibilities as identified in    (3GY1)

EPIC Purpose and Principles The following information on EPIC purpose and principles is extracted from the EPIC charter:    (3GX6)

EPIC Strategy and Activities The range of interests within EPIC has identified several activities the group intends to pursue, and these interest areas have been captured in the EPIC strategy.    (3GXD)

Special activities:    (3GY2)

General supporting activities:    (3GY7)

Invitation People who are interested in the purpose and activities of EPIC are invited to join our open community of practice. For other information or to join, contact one of our EPIC officers:    (3GYD)