US Citizen 1228 Nielsen Dr., Clarkston, GA 30021 404-895-4540    (490)


2001-2003 Masters Degree, School of Information, University of Michigan, April 2003 550 East University Ave, 304 West Hall, Ann Arbor, MI 48109-1092    (491)

1980-1984 BS, Management, University of Florida Box 114000, University of Florida, Gainesville, FL 32611-4000    (492)


2003-Present IRS W&I Strategic Forecasting Atlanta, GA Operations Research Analyst Presidential Management Fellow Research issues 7-30 years in future affecting tax administration and voluntary tax compliance. Keynote speaker at Strategy & Finance annual meeting, panelist at joint National Academy of Science/IRS workshop on Enterprise Risk Management. Merit award recipient.    (493)

2001-2003 University of Michigan School of Information Graduate Student Research Assistant Research for NSF-funded Science of Collaboratories project. Staff for Synthesizing Management Models for CyberInfrastructure, workshop, NSF Board Room, July 29-30, 2003. Workshop was followup to Blue Ribbon Panel report Revolutionizing Science and Engineering through CyberInfrastructure.    (494)

1996-2000 Solarcom, Inc. One Sun Court, Norcross, GA 30092 Director, eBusiness Operations Managed operations of eBusiness consulting unit in $325 million company. Led 20 Internet software developers, UNIX system engineers, Oracle database administrators, process consultants & technologists. Instituted cross-boundary knowledge sharing with integrated project teams. Also validated proposed project designs, directed sales strategies for specific accounts.    (495)

Director, Organizational Performance Led Organizational Performance team of six assisting President to reengineer the company over two year period. Facilitated re-emergence of coherent executive team. Developed new consulting products and new business strategy. Director, Project and Practice Management Created project mgt organization. Developed first unified view of Professional Service delivery processes and related systems. Created user interface and application infrastructure to support operations.    (496)

1992-1996 Universal Data Consultants, Norcross, GA Director, UDC Institute Developed academy to create workflow analysts and train application specialists in computer-supported cooperative work (CSCW) Developed Enterprise Deployment course of Accelerated Value Method (AVM); used globally by Lotus division of IBM Corporation. Led multi-national project teams in Asia & North America; taught in Europe and Pacific Rim.    (497)

Director, Groupware Practice Created unit to sell and build distributed workflow applications.    (498)

1991-1992 Tax Resources, Inc., Charlottesville, VA Director, Quality Assurance Managed quality assurance for tax software development cycle and technical support for Jan-April tax season. Company intellectual property sold and company closed.    (499)

1989-1991 Sears Business Ctrs, Atlanta, GA Regional Technical Manager - Maine to Puerto Rico Supervised 32 engineers. Managed regional rollout of national dispatch system to provide customer contact within 20 minutes. Company acquired by Ameritech.    (49A)

Systems Engineer Designed and installed local area computer networks    (49B)

1986-1989 CPR, Inc., Atlanta, GA Founding Principal Solutions architect applying local area networking and database development; four employees. Sold company.    (49C)

1984-1986 Micro Mart, Norcross, GA Director, Retail Operations Directed inventory mgt team of 30 in rapidly expanding PC industry. Opened 22 stores in 15 states in 12 months. Company acquired.    (49D)


2004 Washington, DC Enterprise Risk Management, Joint workshop of IRS/National Academy of Science Research Integration Workshop, Electronic Tax Administration, New Carrolton    (49E)

2003 Arlington, VA Synthesizing Management Models for CyberInfrastructure, workshop, National Science Foundation; successor to Blue Ribbon Panel report: Revolutionizing Science and Engineering through CyberInfrastructure. July 29-30, 2003    (49F)

2002 New Orleans Conference on Computer Supported Cooperative Work (CSCW), Association of Computing Machinery (ACM)    (49G)

1999 Atlanta Systems Thinking In Action national conference Project Management -- American Management Association    (49H)