Executive Support
- Executive Support hinges on favorable Alignment to Business objectives, Attractive Cost-Benefit ratio, Communication and Evidence of Good execution. {nid 3FJK}

Communication:
- Manage Expectations on Cost, Savings and Time to build.
- Set Expectation of some Learning Curve for adopting new paradigm.
- Put a solid Communication Plan to evangelize the vision and value proposition.
- Give a realistic Time Duration for standing up SOA capability {nid 3FJL}

Business Case:
- Make a solid Business Case - ROI, Costs
- Show a clear Line of Sight from Service benefits to Business objectives of agility, cost reduction, competitive edge.
- SOA benefits like agility, responsiveness, faster time to market are harder to quantify upfront.
- A framework of Business Value Patterns enabled by SOA. {nid 3FJM}

Costs:
- Create a realistic budget and cost estimate. 
- Separate the costs of building SOA platform and cost of rolling out a new service.
- Anticipate and project any disruption Costs to doing business as usual. {nid 3FJN}

Execution:
- Create a realistic and Promising Roadmap
- Early Wins can sustain and strengthen support. Demonstrate Success/Progress    (3FJO)

General Governance 
- Governance decisions need to be made to control key objectives across the Service Lifecycle Phases i.e. Planning, Development and Operations phases.
- Governance objectives must cover all organizational disciplines: Business, Finance, Project Management, EA, Human Resources, Procurement
- Every Governance decision should have a Well-Defined Formal Exception Process.    (3FJP)

Service Planning Governance    (3FJQ)


   Business Aspects:
   - Select Strategic SOA Platform - based on Technical merits, organizational fit.
   - Service Portfolio - Buildup roadmap, Management.
   - Business Value Patterns Framework
   - Business Case - ROI Modelling, Service Evaluation Scorecard
   - Service Proposal Evaluation & Approval    (3FJR)
   Financial Aspects:
   - Service Funding Model
   - Service Usage Fees
   - Platform Funding    (3FJS)
   Human Resources Aspects:
   - Communication Plan for Governance framework to stakeholders
   - Training of Staff
   - Procurement of Skilled Contractors    (3FJT)

Design & Development Governance    (3FJU)


   Project Execution Aspects:
   - Service Ownership
   - Service SDLC Governance:  Requirements, Design, Development, Test, Deployment
   - Compliance Requirements
   - Security Requirements    (3FJV)
   Enterprise Architecture Aspects:
   - Standards Adherence - controlling & approving technical standards footprint
   - Enforce Platform Decisions
   - Service Catalog - maintain Re-Use registry, annotate services with Meta Data
          Classification: Foundation Services, IT Services, Business Unit Service, Corporate Services.
          Disposition: Under development, Deployed, Under Business Evaluation
   - Maintain Reference Architecture, Architectural Standards, Blueprints, Best Practices and Sample Artifacts
   - Establish Guidelines for Architecture, Standards, Artifacts.
   - Provide Mentoring: SME expertise to Guide Design and Implementation for Modularity to support Re-Use
   - Introduce Best Practices.    (3FJW)

Service Operations Governance    (3FJX)


   - Security Policy - Authentication & Authorization Controls
   - Policy Enforcement mechanisms - Manual and Automated where available.
   - Service Contracts - to cover promised usage levels, Usage fees, QoS, Service SLAs
   - Service Registry
   - Capacity Planning
   - Monitor Utilization
   - Compliance Enforcement - Regulatory, Legal Audit Trails
   - Configuration Management - Service Change & Version Control    (3FJY)