What are the Strategic Priorities and Relationships that We Can Build Upon?    (15I)

Priority: Dialogue    (19C)

Stakeholders    (1TC)

 ======================    (1A8)

Choice    (1TH)

Balance, listening to diverse viewpoints, we have the choice to listen to who we want to listen to and what kind of messages are available to us. Media helps provide access to rural people, and distanced people.    (19G)

Talk shows – various perspectives of for-profits… what about those who are ignored or not listened to?    (19H)

Is it possible that people use talk shows as a way of being heard? Because they can’t “speak to government”? (“government blog”? – too open? Scares people?)    (19I)

Sometimes easier to have access to things within large cities – DC, NYC.    (19J)

Listening to be heard – organization to create a voice, identity, collect together to strengthen their voice. Having a forum to speak TO government.    (19K)

Hearing from government. Knowing that you are being heard – feedback.    (19L)

Could fall apart or become purely social forum if not acknowledged – goals get lost.    (19M)

How to keep “listening” activities and groups funded and sustained?    (19N)

Dialogue – does it include “understanding”?    (1TI)

“ongoing”    (1TJ)

“effective”    (1TK)

Implies “action”    (1TL)

Not always in a stance of advocacy, sometimes listening/seeking    (1TM)

…David Bohm – implies communication and understanding.    (19O)

Different behaviors    (1TN)

Genuine, honest, open…    (19Q)

Motivation influences approach and experience    (19R)

Values? Is it encompassed within “understanding”?    (19S)

Confidence – where do they lose confidence? When they have an incomplete/ineffective dialogue or service delivery.    (19T)

Preconditions to dialogue?    (1TQ)

Building dialog – trust as an outcome    (19V)

 ======================    (1A9)

Starting points:    (19X)

Represent disempowered, disenfranchised, handicapped    (19Y)

Give citizens a voice so they can be heard – people being heard for quality of life    (19Z)

Voice – special interests understood individuallay and aggregate – balance!    (1A0)

What is the role of Media? How does it play into interface?    (1A1)

Interested in influence of media – how it affects thought processes? Do we give them too much credit?    (1A2)

Giving citizens access UPSTREAM – not just what services we give them, but also shape them.    (1A3)

Improved customer feedback on gov websites – make comments, how to make things better and easier; more plain language    (1A4)

Incident management – through media and gov – what are communications to and from gov?    (1A5)

Listening is irrelevant without hearing and sharing – many contact points and channels, but are they synthesized? Are they used, heard? Are the understandings shared?    (1A6)