What are the Potentials and Realities for the Kind of Dialogue that Could Lead to More Citizen-Centric Services? (12W)
Open space communications - standards revies Apply to other government activities Sense of helplessness today Communication mismatches Perspectives need to be understood - Can't we see commonalities? Rigidity must be overcome - non-responsiveness (190)
ART - Impressionistic summary (191)
Government reflecting back perspective of citizen Pool- fed by multiple tributaries, gov't workers walking along edge Government has to learn, engage children Public, community - strong words - but all having growth ( into the forest, taking the first steps) Trust and Voice - (192)
Realities (1AW)
- Disconnect - even when well-intentioned (1AX)
- Concrete removed then recreated (1AY)
- Feeling of powerlessness and lack of engagement - need to understand - not natural to people and how they respond (1AZ)
- Abandon all hope, ye who enter - Dante (193)
Group 5 (1B0)